right of return

Return of goods:

If you are not satisfied with your purchase, you can return the purchased items in the

original condition within 30 days of delivery (please provide the tracking number). After receipt

the goods will be refunded the purchase price. All returns must be made through our

Customer service

be registered. I received a defective item:

If you received a defective item, please contact our support team immediately and provide

the following information to:
Your order number
Which item is damaged
A description
Photographic evidence

If your package was damaged upon delivery, please take a photo and send it directly to our

customer service. All claims for damaged packages must be made within 7 days of the

delivery date claimed. We cannot issue a refund, credit, or replacement without proof of damage

issued by a member of our support team.

I received the wrong item:

In the unlikely event that you received the wrong item, please contact

please contact our support team immediately

and provide us with the following information:
Your order number
The name of the item you did not receive
The name of the item you received
A photo of the item you received

Exchange:
Unfortunately, you cannot exchange items with us. If you wish to do so, we recommend

to return the product to us and then order the correct product from us.
For defective products:

If the product is defective, damaged in transit, or otherwise faulty, there are no

return shipping costs.

If I want to return the item(s):
If the customer has purchased the wrong product, it does not fit, or he no longer wants it,

the customer is responsible for the actual costs of the return and the return label

responsible.
2nd Floor, Building 9, No. 887 Changchun West Rd. China (Zhejiang) Pilot Free Trade Zone, Jindong District, Jinhua, Zhejiang

Please do not hesitate to contact our customer support at any time: 
info@zv-nt.com